Who must comply with Article 14, providers or deployers?
Both, in different roles. Under Article 14(3) of the EU AI Act, the provider has to identify the human-oversight measures and build them into the high-risk system before it is placed on the market, and the deployer has to implement the appropriate measures when the system is in use. Oversight is a shared duty: one party makes it possible, the other makes it real. Primary source: EUR-Lex, Regulation (EU) 2024/1689, Article 14(3).
What the provider must do
The provider is the organisation that develops the system or puts it on the market under its name. Article 14(3) requires the provider to identify the appropriate oversight measures and build them in before the system ships, either measures the provider implements directly, or measures that are appropriate for the deployer to implement. In short: the provider is responsible for making effective oversight possible.
What the deployer must do
The deployer is the organisation that uses the system in its own operations. The deployer has to put the provider's oversight measures into practice: assign competent people to the oversight role, give them the conditions to do it, and actually use the ability to intervene. A perfectly designed override is worth nothing if the deployer never staffs or exercises it.
Why the split matters
Because oversight fails in the gap between the two. A provider can build a flawless stop function and a deployer can leave it unstaffed; a diligent deployer can be handed a system with no real intervention point. Article 14(3) closes that gap by naming both duties, the shared accountability that human judgment infrastructure has to support. For how to build oversight that holds across that handoff, see the oversight measures and How to build oversight that actually holds.
Read next
- The Article 14 oversight measures, explained
- When does Article 14 take effect?
- Back to the Article 14 hub
Sources
- EUR-Lex, Regulation (EU) 2024/1689, Article 14(3)
- European Commission, AI Act Service Desk, Article 14
This page explains the law and is not legal advice.
